X plans to create a content moderation ‘headquarters’ in Texas

January 28, 2024
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X says it will hire 100 full-time employees for a new trust and safety office in Austin, Texas, according to a Saturday report by Bloomberg. The plan comes, as the article notes, just a few days before CEO Linda Yaccarino’s scheduled January 31st hearing before the Senate Judiciary Committee regarding X’s handling of child sexual exploitation moderation.

The team would reportedly focus mainly on CSE and would be the first proper trust and safety team since Elon Musk gutted it shortly after purchasing the platform formerly known as Twitter. X updated a blog post about its CSE moderation approach to mention the new office yesterday, as well, though it doesn’t reveal what the new team will be doing, nor when the office will open.

The company’s business operations head, Joe Benarroch, told Bloomberg that the team will also help with other moderation enforcement, such as those forbidding hate speech. A content moderation job posting for X in Austin says moderators will investigate issues like “spam and fraud” and provide customer support.





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